Reseller Program

Partners

Our active partner community is made up of organizations offering Calabrio products and services as part of broader technology solutions to meet customers’ unique and pressing needs.

Book Demo Become a Partner

$2.7M

Increase in Top-Line Revenue

$10M

Saved in Annual Operational Costs

40%

Decrease in Customer & Agent Effort

25%

Reduction in Agent Attrition

4.7 (101 Reviews)

4.5 (324 Reviews)

4.5 (264 Reviews)

4.8 (43 Reviews)

A Partner You Can Trust

Why Partner with Calabrio?

We know that, just like our customers, each partner is unique. That’s why we’ve built a program to adapt to their changing needs—and deliver performance along with rewards.

Onboarding and Training

Calabrio provides a variety of tools to enable our partners’ success selling Calabrio solutions—including a comprehensive onboarding process designed to enable instant results and to increase their revenues by performing Calabrio implementation services.

Tailored Sales Support

Our partners’ success is our success. We provide all partners with consistent communications and a wide range of sales and marketing support that responds to their evolving needs and drives better outcomes.

One-Stop Shop for Sales Enablement

Partners receive unlimited access to our secure Calabrio Success Center, which features a bounty of sales-driving materials—from presentations, datasheets, and case studies to product implementation tools, eLearning, order fulfillment, and more.

Our Partners

Explore our partner ecosystem and match your vision with one of the certified Calabrio partners below—or connect with our sales team for more help navigating your options.

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For Current Partners

Already a Calabrio Partner?

Make the most out of your partnership with Calabrio by taking these three easy steps.

Join the Success Center

Register for the Calabrio Success Center partner portal for in-depth sales, technical, and marketing support, plus partner certifications.

Stay Up to Date

Subscribe to Partner Updates to stay informed about the latest product updates, program developments, and joint opportunities.

Subscribe for updates

Become a Champion

Become a Partner Champion to connect with others and earn exciting rewards. (Must be registered in the Calabrio Success Center to participate.)

Become a champion

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Become a Partner

Join our growing network of global partners today.

Become a Partner

Why Calabrio

Innovation That Outpaces the Competition

Only Calabrio ONE unites AI-driven workforce optimization, conversation intelligence, and agent engagement into a fully integrated suite that seamlessly connects with the CCaaS platforms you love. Just ask our customers.

Gartner Rating

G2 Rating

Average Time to ROI

G2 Customer Satisfaction Score

Calabrio ONE

Gartner Rating

4.5

340 Reviews

G2 Rating

4.5

326 Reviews

Average Time to ROI

22 Months

Feature Item

91%

G2 Satisfaction Score

Book a Demo

Verint

Gartner Rating

4.2

140 Reviews

G2 Rating

4.2

270 Reviews

Average Time to ROI

31 Months

Feature Item

61%

G2 Satisfaction Score

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NiCE WFM

Gartner Rating

4.3

1,721 Reviews

G2 Rating

4.2

475 Reviews

Average Time to ROI

35 Months

Feature Item

51%

G2 Satisfaction Score

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Aspect Workforce

Gartner Rating

90 Reviews

G2 Rating

4.3

88 Reviews

Average Time to ROI

27 Months

Feature Item

68%

G2 Satisfaction Score

Learn more

Customer Reviews

Leaders in Contact Center Workforce Satisfaction

See why customers choose Calabrio to quickly turn insights into revenue-boosting action.

“Calabrio is the only WFO vendor that combines speech, desktop and text analytics in one robust solution. Unlock the goldmine of intelligence buried in your contact center and transform every customer interaction into usable data and distill that data into key trends”

Adil G

Enterprise System Specialist

“We have a global workforce and Calabrio has been absolutely instrumental in allowing us to schedule and manage coverage worldwide.”

Lisa P

Enterprise Workforce Analyst

“I was a long-term user of a different WFM tool when I started using Calabrio to assist with forecasting and scheduling. It was a very intuitive learning curve to input call volumes and forecasts based on historical drivers. I find it very easy to set up new users and build schedules.”

Brian W

Mid-Market Workforce Management Planner

“This is the best system to use for workforce management in the BPO industry. Live monitoring of employees status and schedules to avoid lost hours. You can also access daily records of agents' workflows. Work avoidance can be easily determined by this tool.”

Charles Angelo V

Outsourcing/Offshoring Quality Analyst

“I love that there are multiple resources within Calabrio ONE. The software is continually being updated and innovated to grow as the business grows. The Analytics tool can be game-changing for many different business types.”

Courtney R

Mid-Market Workforce Management Analyst